White Papers

"If we could sell our experiences for what they cost us, we'd all be millionaires."

Abigail Van Buren

 

The Computer Guys have spent years learning how to best support Small and Mid sized businesses.  Here are a few papers that we've put together in hopes that you can learn from the knowledge that we've gained.
 

  • The Case For Out Sourcing IT Support

  • What is Microsoft Software Assurance?

  • Why you should consider upgrading to Windows 2003

  • Catching SpyWare Red-handed

  • Do you need to be concerned about HIPAA compliance?

Case Studies

"Computers are useless. They can only give you answers."
Pablo Picasso
 

Over the years our clients have come to us with many problems.  Here's how The Computer Guys have used our experience and technology to solve them.

 

Small Businesses – those with 50 or fewer network users - often do not have IT staff. Even those that are as large as 100 -150 users may only have one person in charge of the day to day support of those users.  A one or two man band may work well for day to day user issues, but probably does not have the necessary skills to complete unusual projects such as sever upgrades or exchange sever migrations.

 

Projects are usually something that a small network environment doesn’t need done often enough for an in house technician to have the experience to do competently.  Would you have a surgical procedure done by a doctor that only does it once every three or four years?

 

Even if the in house technician, when he was hired, had the necessary skills to successfully complete a project, unless he works hard to keep his skill set up to date they will atrophy over time.  Because of the constant upgrading of operating systems and applications, skills that are current today, if not maintained, will be marginal in two years and practically useless in three.

 

At The Computer Guys we work hard to keep our skills up to date.  We learn new technologies early in their product cycle and implement those technologies for multiple clients.  We typically have multiple experiences with projects and understand how to avoid problems and what to do if one is encountered.

 

Whether your project is a Windows Server upgrade, Blackberry Enterprise Server implementation, Windows SharePoint implementation, or any other of a dozen or more common projects The Computer Guys have the skills and experience pull it off flawlessly.

If you need help resolving similar issues or have a problem that your current staff or support company cannot resolve click here to contact us.