Live Support Connection

 

If you have been directed to this page by a technician please click the button below and a technician from The Computer Guys, Inc. will be connect to your PC.  In order to employ this connection, a small applet must be downloaded.  After the session has been terminated, all traces of the applet will disappear from the remote PC.  The connection will employ an end-to-end 256-bit SSL encryption.  You will retain control for the duration of this session and can terminate the session at anytime.  Please close any personal or confidential information on your screen, as the technician will be viewing your desktop.  The client understands that some problems may not be able to be rectified via a remote link.  It is the clients responsibility to backup all applications and data prior to the session.

The Computer Guys, Inc. charges a minimum fee of (1) One Hour for the convenience of this service.

 

The Computer Guys live support connection allows up to support our clients in far reaching remote locations.

  • Fast & secure connections in 30 seconds or less

  • Easy for the remote customer — even novice PC users

  • Solve incidents immediately
  • Reduce need for on-site visits
  • Improve customer satisfaction

This solution is ideal for companies with multiple remote offices.  If you are interested in learning how The Computer Guys live support connection can save your business time and money click here.