Our values guide us, our excellence defines us.
Our Core Values
Our core values help us build our culture and earn the trust of our partners.
Detroit IT Consultants
At The Computer Guys, our commitment is to our clients and we center everything we do around honesty, reliability, hard work, determination, and client advocacy. It is these core values that drive our culture and help us achieve every day results in a win-win relationship with our clients. We always include trust, professionalism, hard work, and experience in our daily interactions with a fully client-focused business.
Trust
Trust in a business partnership is built over time, and we begin to earn the trust of our clients by exercising transparency in our policies and creating a relationship that is mutually beneficial. We will directly address your issues and recommend the best solution to achieve your goals, rather than trying to sell you something that you don’t need. This helps us ensure that you don’t lose your faith in us as your managed IT company. As our partner, we will make sure you understand your support costs and prove to you that we are accountable for the performance of your information technology and are deeply invested in your success.
Our Core Values:
Trust, Professionalism, Hard Work, Experience, And A Client Focus
Professionalism, Hard Work, and Experience
We have been in business since 1996 and have found that when we do the right thing for our customers, they see the value in working with The Computer Guys. We have invested in and understand the tools of our trade. Our decades of experience and expertise will keep your total costs low and we will seek new and improved methods to keep it that way. Your service with The Computer Guys will not only be prompt and courteous, but also flexible and patient. We will take the time to listen to you and your needs in order to identify the best solution. We focus on your IT so you can focus on your business.
Client Focus
We consider the relationships we have with our many long-term customers to be our most significant accomplishments and our most valuable assets. Our goal is to be your long-term information technology advisor. A critical component of successful managed IT is customer service, which often requires reacting to the unique needs of your company and employees and communicating highly technical concepts in easy to understand instructions. You may hire us for our proficiency and experience, but you will retain our services because we will deliver exactly what you need and expect every time.